Disability services

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Disability services provide care and support for people with disabilities, their families, carers and friends. Disability services can be accredited against the National Disability (NDS) Standards, and the DHS Standards for those services located in Victoria.

The National Disability Services (NDS) Standards


The NDS Standards are owned by Ageing, Disability and Home Care (ADHC). The Australian Government is developing a new set of consistent standards during this period of significant reform in the Australian disability services sector.

In 2009 an interim National Quality Framework for disability services was introduced to create a national approach to improving the quality of disability services. The framework is transitional while a final version of the National Quality Framework is developed and the NDS Standards revision occurs.

The revised NDS Standards will reflect contemporary practices that provide people with disability with choice about their support and services.

Learn more about the NDS Standards revision.

Community_10Disability Services located in Victoria

To receive funding from the Victorian Department of Human Services, disability services located in Victoria must meet all of the DHS Standards and approved governance and management Standards.

The DHS Standards promote empowerment, access, engagement, well-being and quality improvement participation.

Disability services located in Victoria must complete accreditation against the DHS Standards once in every three-year funding cycle.

Why choose QIP?

QIP is committed to informed choice and working in partnership with community services to ensure continuous quality improvement. QIP supports disability services on their quality journey by providing:

  • A streamlined approach that reduces the time and effort to achieve accreditation
  • A dedicated Client Liaison Officer
  • Access to a wide range of educational resources, at no additional cost, and
  • Cost-effective accreditation.

QIP can support you to manage multiple standards and accreditation programs.

Senior Hispanic woman working on computer at homeFee information

When choosing an accreditation provider it’s important to understand exactly how much accreditation will cost and what accreditation support is included.

QIP’s fees are clearly articulated ensuring that you know upfront exactly how much accreditation will cost. The cost of accreditation is dependent on the size of the organisation, the number of staff, the number and location of sites and the services provided.

Contact QIP for a customised quote.

NDS Standards  DHS Standards