Quality Around the World Program

The delivery of modern health care is becoming more integrated across professions. The Quality Around the World program has been developed in consultation with key health organisations to ensure the sessions offer valuable learning for all health professionals.

Learn more about e-health and the trend towards integrated primary health care. Discuss the future direction of the health care reforms and the National Health Care Standards. Hear about the latest in infection control and communicating in a multicultural practice. Leading experts from Australia, USA and Europe will address health care reforms, safety and quality, communication and e-health.

THURSDAY 20 MAY 2010

	HEALTH CARE REFORM	SAFETY & QUALITY	COMMUNICATION	EHEALTH
10.00 - 5.30	AGPAL Mock Accreditation Workshop for Division staff
1.00 - 5.00	Pre-conference masterclass Quality Improvement Masterclass - conducted by Improvement Foundation Australia A highly interactive training session focusing on the practical application of quality improvement tools and techniques. Seating availability is strictly limited and a registration fee is applicable.
3.00 - 5.00	AGPAL Surveyor Network Meeting
5.30 - 8.30pm	Quality Around the World Welcome Party

FRIDAY 21 MAY 2010

	HEALTH CARE REFORM	SAFETY & QUALITY	COMMUNICATION	EHEALTH
7.30	Registration opens, arrival tea & coffee
8.30 - 9.00	Conference opening
9.00 - 10.00	Plenary 1 - Lessons in Quality from Around the World Dr Stephen Schoenbaum - Executive Vice President for Programs, The Commonwealth Fund, USA Prof Jeffrey Braithwaite - Director of the Centre for Clinical Governance Research, University of New South Wales Sponsor: Merck Sharp & Dohme
10.00 - 10.25	Morning Break
10.30 - 11.25	1A Enhancing primary health care systems to improve patients' health Professor Doris Young Sponsor: Mediprotect	1B National Infection Control Guidelines - an update(also repeated on day 2) Tanja Farmer - NHMRC Dr Marilyn Cruikshank - ACQSHC Dr Nicholas Demediuk - AGPAL Sponsor: MAJAC Medical	1C Measuring patient experience, essential for a patient focused health system Associate Professor Michael Greco - CFEP Dr Nicola Dunbar - ACQSHC Sponsor: CFEP Surveys	1D E-health, shaping the future of health care Professor Michael Georgeff Professor Michael Legg Sponsor: ThinkGP
11.30 - 12.30	2A A quality future for indigenous Australians Garry Fisk - OATSIH Dea Delaney-Thiele - NACCHO Sponsor: OATSIH	2B Practice management - money matters Ms Marina Fulcher - AAPM Mr Brett McPherson - AAPM	2C A legal clear path for open disclosure Professor David Studdert - University of Melbourne Dr Robert Grenfell - Preventative Health Public Health Branch Victoria Sponsor: MIPS	2D National E-Health Transition Authority (NEHTA) - the current and future mission Mr Peter Fleming - NEHTA Sponsor: NEHTA
11.30 - 12.30	Diagnostic Imaging Workshop 1 The Diagnostic Imaging Accreditation Scheme - an overview Pattie Beerens - CEO Australian Diagnostic Imaging Association James Abbott - Quality Officer, Queensland X-ray Wayne Judkins - DI Accreditation Consultant
12.30 - 1.25	Lunch Proudly Sponsored by The Pharmacy Guild
1.30 - 2.30	Plenary 2A - Building a health future for all Australians Australian National Safety & Quality Framework Prof Chris Baggoley - ACSQHC Professor Margaret Banks - ACSHQC Assoc Prof Sabina Knight - Centre for Remote Health Rosemary Huxtable - Department of Health and Ageing Sponsor: ACSQHC Plenary 2B - Improving quality in your practice - it's all about the culture Professor Jeffrey Braithwaite - University of New South Wales Dr Andrew Knight - APCC Sponsor - AGPAL Diagnostic Imaging Workshop 2 - Question & Answer Panel Diagnostic Imaging - understanding the pathways to accreditation
2.35 - 3.35	3A New RACGP Standards - a preview Dr Lynton Hudson - RACGP Ms Leanne Rich - RACGP Sponsor: Jacaranda Healthcare	3B Taking the panic out of pandemic Judy Evans - RACGP Sponsor: Rollex	3C Reducing risk in your practice Marianna Kelly - UNE Partnerships Riwka Hagen - SED Consulting Caroline Holland - Mediprotect Sponsor: Mediprotect	3D E-health and consumers Dr Nathan Pinskier - NEHTA Stephen Murby - CHF Mitch Messer - Consumer advocate Sponsor: Melbourne Medical Deputising Service
3.35 - 4.00	Afternoon break
4.00 - 5.00	Plenary 3 - Is Medicare/Denticare the best funding model for Australian consumers? Dr Stephen Schoenbaum - USA Dr Steve Hambleton - AMA Dr Neil Hewson - ADA Stephen Murby - CHF Facilitator: Professor Jeffrey Braithwaite Sponsor: DoHA
5.00	Day 1 close
7.00 - 11.00pm	Quality Around the World - Bollywood Gala Dinner

SATURDAY 22 MAY 2010

	HEALTH CARE REFORM	SAFETY & QUALITY	COMMUNICATION	EHEALTH
7.30	Registration opens - arrival tea & coffee
9.00 - 10.00	Plenary 4 - The Great Debate - Will integrated primary health care improve patient outcomes? Mr Kos Sclavos - Pharmacy Guild Mr Marcus Dripps - APA Dr Andrew Dalley - Illawarra Division of General Practice Professor Jeffrey Braithwaite Sponsor: Merck Sharp & Dohme
10.00 - 10.25	Morning Break
10.30 - 11.25	4A The evidence supporting the safety and quality agenda Professor Jeffrey Braithwaite - University of New South Wales Sponsor: Merck Sharp & Dohme	4B National Infection Control Guidelines - an update(repeat from day 1) Tanja Famer - NHMRC Dr Nicholas Demediuk - AGPAL Sponsor: Infomed	4C Communication challenges and solutions for rural and multicultural practices Professor Doris Young - University of Melbourne Prof Megan-Jane Johnstone - Deakin University Assoc Professor Sabina Knight - Centre for Remote Health Sponsor: Chorus Call	4D Completing the paperless journey Dr Ian Williams - Camp Hill Medical Centre Ms Jan Chaffey - Camp Hill Medical Centre Sponsor: iSOFT
11.30 - 12.30	5A Demystifying Medicare - helping you get it right Dr Robert Menz - Medicare Australia Sponsor: Quality in Practice	5B Improving and measuring patient safety in primary health care Dr Nicola Dunbar - ACSQHC Sponsor: Merck Sharp & Dohme	5C Managing human resources Ms Marina Fulcher - AAPM Sponsor: AAPM	5D Sharing learnings of e-health across primary health care Ray Burton - GP Partners David Millichap - GPQ Sponsor: ACSQHC
12.30 - 1.25	Lunch
1.30 - 2.30	6A The future role of Nurse practitioners in primary health care Dr Stephen Schoenbaum - The Commonwealth Fund,USA Hayley Haggerty - APNA Alison Bean-Hodges - ACNP Sponsor: APNA	6B Collecting, analysing and measuring improvement, the APCC outcomes Mr Colin Frick - Improvement Foundation Australia Helen Cramer - Murray-Plains Division of General Practice Caryn Deaton - Murrumbidgee General Practice Network Sponsor: Improvement Foundation Australia	6C Using patient feedback to improve your practice -the value of critical friends Dr Nicola Dunbar - ACQSHC Professor Michael Greco - CFEP Sponsor: Merck Sharp & Dohme	6D E-health and accreditation - the standards and best practice Professor Ron Tomlins - RACGP Dr Nathan Pinskier - NEHTA Sponsor: AGPAL
2.30 - 2.40	Quick Break
2.45 - 4.00	Plenary 5 - You won't die laughing ! Patricia Cameron Hill and Shayne Yates Sponsor: The Pharmacy Guild
4.00	Quality Around the World - conference close