Home Care Standards

The Home Care Standards (HCS) were formerly known as the Community Care Common Standards (CCCS) 1st edition and prior to that, the Home and Community Care (HACC) National Service Standards.

Owned by the Federal Department of Health, the HCS set benchmarks for service quality in community care.

The HCS are applicable to Commonwealth Home and Community Care (HACC) Community Aged Care packages (CACP), Extended Aged Care at Home (EACH) and Extended Aged Care at Home Dementia (EACHD) and the National Respite for Carers Program (NRCP).

The Home Care Standards have been developed jointly by the Australian Government and State and Territory Governments as part of broader community care reforms to develop common arrangements that help to simplify and streamline the way community care is delivered.


Accreditation involves a quality review process.  Once an organisation has met all Standards, accreditation is valid for three years.

Pathways to Accreditation

HCS can be completed as a stand-alone accreditation product or can be bundled in a streamlined package so that your organisation can meet multiple accreditation requirements.

Why choose QIP?Community_6

QIP has a long history of working with, and supporting, the community common care sector.

Our review teams have significant experience in working with community common care providers so we can identify how your organisation can make quality improvements and support you to do so.

QIP understand state specific accreditation requirements and can assist your organisation to understand how these requirements may apply.

What is accreditation Why choose QIP