NSW Disability Services Standards (NSW DSS) and Third Party Verification (TPV)

The New South Wales Disability Services Standards (NSW DSS) are owned by Ageing, Disability and Home Care (ADHC), part of the NSW Department of Family and Community Services (FACS). The standards reflect contemporary practices that place people with disability at the centre of decision making and choice about their supports and services. In 2013 the Australian Government revised the NSW DSS to develop a set of consistent quality standards for the disability services sector, known as the National Disability Services (NDS) Standards.

In line with the NDS Standards, the NSW DSS were streamlined from ten to six standards, which are:
  1. Service Access
  2. Individual Outcomes
  3. Participation and Inclusion
  4. Feedback and Complaints
  5. Service Management
  6. Rights

Community_8Third Party Verification

As an individual or organisation delivering support or products to a participant in the National Disability Insurance Scheme (NDIS), disability service providers in NSW must be registered as a provider with the National Disability Insurance Agency (NDIA). As part of this registration process, NSW providers must obtain third party verification (TPV) from a National Disability Services (NDS) approved and endorsed third party verifier. For new service providers offering specialist disability supports evidence of TPV is key element of the NDIS registration process. For ADHC funded services verification must take place once during the 2015-18 funding agreement term (1 July 2015 – 30 June 2018).

QIP is a NDS endorsed third party verifier, with the ability to conduct TPV against the NSW Disability Services Standards. The verification process also includes recognition of other quality standards and systems a service provider may have in place and verification requirements vary dependant on the individual, organisation, service or product type.

With over 20 years’ experience across the Australia health, community and human services sectors, QIP has the expertise and knowledge to support you during the TPV process.

To learn more about QIP and TPV for your disability organisation, product or service, contact our team on 1300 888 329 or email