The International Retirement Community Accreditation Scheme (IRCAS) Standards provide a framework for quality and risk management and are designed to keep Australian retirement villages at the forefront of retirement living internationally.
Australia’s ageing population means retirement villages are and will continue to be, a sought after living option. Australia’s leading aged care peak bodies, Leading Age Services Australia (LASA) and Aged and Community Services Australia (ACSA), identified the need for a contemporary industry accreditation scheme.
QIP and IRCAS collaboratively developed the Retirement Village Accreditation Scheme, which launched in 2012. The Scheme encourages retirement villages to become accredited against the IRCAS Standards and ensure quality improvement forms part of everyday operations.
Based on changes across the sector, and the need to create a consistent approach to retirement village accreditation in Australia, the Scheme is currently undergoing a review and consultation process. Updates will be provided as progress and information is made available and in the meantime, retirement villages will continue to accredit against the IRCAS Standards.
QIP is the exclusive accreditation provider for the IRCAS Standards in Australia.
Measured against a set of ten national Standards, IRCAS’s industry-focused framework ensures that the needs and concerns of retirement village owners and operators, as well as residents and the wider community, are all taken into account.
The IRCAS Standards aim to improve resident outcomes by ensuring levels of quality are maintained in participating retirement villages across the following areas:
- Standard 1: Resident Entry
- Standard 2: Quality Management
- Standard 3: Human Resource Management
- Standard 4: Information Management
- Standard 5: Resident Services and Facilities
- Standard 6: Communication and Consultation
Environment and Safety
- Standard 7: Safety and Security
- Standard 8: Fire Safety, Security and Emergency Management
Best Practice Standards
- Standard 9: Innovation
- Standard 10: Environmental Sustainability
Interested in becoming accredited with QIP?
Reassure residents of quality
Retirement villages that achieve QIP accreditation against the IRCAS Standards are able to demonstrate that appropriate facilities are in place. This ensures residents can access services and amenities which positively impact their wellbeing, independence and lifestyle.
By becoming an accredited retirement village a culture of continuous quality improvement is created, which takes residents’ feedback into consideration when evaluating and improving resident service delivery and the overall village environment.
Meeting the IRCAS Standards encourages village owners, operators and staff to be educated and engaged in the provision of quality living and a safe environment.
How QIP supports organisations
Dedicated and personalised support
QIP Client Liaison team - QIP has a team of professionally trained Client Liaison Officers on hand to answer any questions clients may have about accreditation. With expert knowledge of the Standards, evidence requirements and the self-assessment process, QIP’s Client Liaison Officers are dedicated to providing clients with on-going support throughout their accreditation cycle.
QIP’s accreditation hub
The QIP accreditation hub is an online platform tailored to each client’s individual accreditation timelines and framework requirements. It includes a personalised action plan, a resource library and a number of other features to support clients throughout their accreditation journey.
Access to AccreditationPro
QIP’s online self-assessment software – ‘AccreditationPro’ streamlines accreditation preparation by helping clients determine their organisation’s compliance with an applicable set of Standards
Access to online resources and education
QbAY – QIP’s online resource and education library provides clients with access to a range of practical, informative and customisable resources to support organisations in complying with the relevant industry Standards
Regular news and e-newsletters
QIP publishes an electronic e-newsletter distributed exclusively to our clients. Each publication keeps our clients up-to-date with industry and organisational news, as well as helpful tips relating to accreditation and the Standards. Specific e-bulletins are distributed if urgent accreditation updates are released, advising of any changes to processes, systems, Standards or evidence requirements.
Highly trained assessment teams
QIP’s Assessors are highly trained and qualified peer assessors who work across the Australian health, community and human services sectors. Our team will share their knowledge and support organisations through the accreditation assessment.
Celebrating the achievement of accreditation
Achieving QIP accreditation takes dedication, team work and a commitment to continuous quality improvement. When organisations achieve their accredited, certificated or verified status, they are provided with their own 'Promotional Toolkit' filled with a number of materials to celebrate and promote this achievement. The QIP Accredited Symbol is one way consumers and local community can be reassured that an organisation has been recognised for their commitment to delivering a safe and quality-focused service.