Primary health care centres can include a mix of general practice, nurse-lead health, allied health and other essential health care services, and are often located in rural or remote areas.
As primary health care centres enhance their service offerings to become multi-disciplinary hubs within their community, the need for accreditation against additional national standards is increasing.
We are committed to working with primary health care centre’s to coordinate and streamline varied accreditation programs, across multiple sites, service and patient needs to reassure their local community of their commitment to delivering high levels of safety and quality.
Whether a primary health care centre requires single or multi-framework solutions, the QIP team offers a range of personalised support, tools and resources to ensure the accreditation process is a positive experience.
Go further with QIP
Continuous quality improvement with the goal of becoming a high performing primary health care centre involves ongoing learning for both management and staff. At QIP we provide a range of complimentary education and training opportunities to support organisations during their accreditation journey.
In addition to these, as part of the AGPAL Group of Companies, we offer fee-for-service education and training opportunities that are more comprehensive and tailored to the client’s needs.
The AGPAL Group of Companies has been engaged by the Department of Health as the education provider to support the implementation of the Health Care Homes initiative across Australia This unique insight and experience has allowed QIP to further understand frameworks and concepts that work towards improving patient-centered and coordinated care.
Benefits of accreditation
Reassures patients and the local community of a health services’ commitment to deliver quality-focused services and care.
Reduce business risk
Allows for ongoing review, monitoring & improvement of systems, processes & culture; enabling risk management & mitigation.
Educating and engaging a health service’s team in the process of quality improvement can build a culture of quality among staff.
Offers confidence to patients of the service delivery and care provided and can assist health services to meet regulatory requirements for funding incentives.
Reflects a health service’s commitment to continuous quality improvements in systems, processes, policies, culture, risk management and staff management.
Provides opportunities to identify areas for improvement and implement solutions to enhance patient care and service experiences.
How QIP supports organisations
Dedicated and personalised support
QIP Client Liaison team - QIP has a team of professionally trained Client Liaison Officers on hand to answer any questions clients may have about accreditation. With expert knowledge of the Standards, evidence requirements and the self-assessment process, QIP’s Client Liaison Officers are dedicated to providing clients with on-going support throughout their accreditation cycle.
QIP’s accreditation hub
The QIP accreditation hub is an online platform tailored to each client’s individual accreditation timelines and framework requirements. It includes a personalised action plan, a resource library and a number of other features to support clients throughout their accreditation journey.
Access to AccreditationPro
QIP’s online self-assessment software – ‘AccreditationPro’ streamlines accreditation preparation by helping clients determine their organisation’s compliance with an applicable set of Standards
Access to online resources and education
QbAY – QIP’s online resource and education library provides clients with access to a range of practical, informative and customisable resources to support organisations in complying with the relevant industry Standards
Regular news and e-newsletters
QIP publishes an electronic e-newsletter distributed exclusively to our clients. Each publication keeps our clients up-to-date with industry and organisational news, as well as helpful tips relating to accreditation and the Standards. Specific e-bulletins are distributed if urgent accreditation updates are released, advising of any changes to processes, systems, Standards or evidence requirements.
Highly trained assessment teams
QIP’s Assessors are highly trained and qualified peer assessors who work across the Australian health, community and human services sectors. Our team will share their knowledge and support organisations through the accreditation assessment.
Celebrating the achievement of accreditation
Achieving QIP accreditation takes dedication, team work and a commitment to continuous quality improvement. When organisations achieve their accredited, certificated or verified status, they are provided with their own 'Promotional Toolkit' filled with a number of materials to celebrate and promote this achievement. The QIP Accredited Symbol is one way consumers and local community can be reassured that an organisation has been recognised for their commitment to delivering a safe and quality-focused service.