What is accreditation?

Accreditation is independent recognition that an organisation meets the requirements of governing industry standards.

Health and community organisations are recognised for their commitment to best practice, quality, high performing systems and processes, and continuous improvement with the award of accreditation.

QIP accreditation supports organisations to reassure their patients, consumers and clients that their team is committed to providing safe and quality service provision.

What accreditation support does QIP offer?

QIP has more than 25 years’ experience in accreditation and quality improvement services, and currently accredits over 8,000 health, community and human services organisations around Australia, across multiple accreditation frameworks. This expertise and knowledge allows us to work with your organisation to ensure you receive the best accreditation support, as you undertake your accreditation journey.

team support

QIP has a team of professionally trained, dedicated QIP Client Liaison Officers with expert knowledge of your standards, evidence requirements and the self-assessment process.

your QIP Accreditation Hub

The QIP online accreditation hub allows you to benefit from a more personalised accreditation experience while providing solutions to save you time.

AccreditationPro icon


QIP has developed an online self-assessment software, AccreditationPro, which streamlines accreditation preparation and compliance against applicable standards.

Education and
resource library

QIP’s online education and resource library offers customisable resources to assist your organisation to achieve accreditation from fact sheets to templates, e-learning and webinars and much more.

Promoting your achievements

Promote your accredited status with QIP’s registration and accreditation packs. You'll be equipped with everything from certificates, posters, stickers, media releases and more!

Stay in the know

Keep up with new learnings and knowledge with QIP communications, including exclusive articles and e-magazines featuring standards information, industry news and organisation features.

Steps to achieving accreditation

To ensure each organisation or health services’ accreditation experience is as simple as possible, the QIP team is committed to supporting each organisation throughout the entire accreditation journey. QIP’s step-by-step process allows organisations to know exactly where they are within their accreditation cycle to support planning and required actions.


Registered QIP organisations gain immediate access to accreditation support and resources needed to begin the quality improvement journey.



An internally led process where the organisation determines the degree to which they meet the relevant industry standards. QIP’s web-based self-assessment tool, AccreditationPro, guides organisations through the self-assessment process.


Organisations submit their self-assessment to QIP. Once a self-assessment is submitted, an organisation can commence the planning for their accreditation assessment. It is during this stage that the organisation is required to pay their invoice.


An experienced and qualified assessor or assessor teams conduct an on-site, telephone or web-based review, depending on the standards being accredited against, to assess the compliance against the standards. After this accreditation assessment is conducted, the assessor(s) will prepare a report for submission to QIP.

If the organisation is not yet compliant in an area of the standards, they will be given an opportunity to provide feedback or to submit additional evidence, known as the Natural Justice period. This is QIP’s way of ensuring decisions are fair and transparent for all organisations.


A decision is made about the organisation's accreditation status by an independent QIP Decision Maker.


Congratulations accreditation has been achieved!

For some standards, a sixth step is required, where the organisation continues to implement improvements throughout the accreditation cycle. While not always mandatory, it is recommended to include this step regardless, as it helps streamline the process for the next accreditation cycle.