Feedback forms an integral part of our continuous quality improvement process. To lodge a compliment or complaint at any time, please contact us via the details below. Compliments and complaints will be accepted either verbally or in writing.
To ensure that aspects of a complaint can be accurately investigated, it is preferred that all formal complaints are received in writing, either electronically or in hard copy. QIP will acknowledge your complaint within five (5) business days of receipt of your complaint, and confirm with you QIP’s complaints management procedure.