There are numerous reasons health and community service organisations may be driven to engage in accreditation.
Motivators may include one, many, or all of the following factors:
- Continuously monitoring, reviewing and implementing improvements
- Embedding a culture of quality
- Workplace efficiencies of systems and processes
- Improved outcomes for your consumers
- Mandatory requirements, or
- Funding incentives.
As a result of these varying motivators and needs, organisations are more commonly undertaking accreditation against multiple sets of standards.
With a comprehensive combination of history, expertise, experience and knowledge across the health and community services sectors, cultivated since delivering one of the first national accreditation programs - CHASP, more than 25 years ago, QIP offers a streamlined and supportive approach to multi-accreditation.
We understand that every organisation is different and we work in partnership with each organisation to find accreditation programs or support services to best meet their organisational needs. Our innovative software solutions allow organisations to align their accreditation cycles to support a team-based approach to the accreditation process and ease of planning while reducing duplication of work effort.
The QIP team is committed to supporting organisations through the accreditation and quality improvement process to ensure their experience is a positive one.
Interested in becoming accredited with QIP?
Unique insight across the health and community sectors
QIP has more than 25 years’ experience in community service accreditation and more than ten years’ experience in primary and secondary healthcare accreditation programs and related services.
As a trusted not-for-profit accreditation provider, QIP is also government approved to deliver many accreditation services across Australia under multiple accreditation frameworks.
Having undertaken thousands of on-site accreditation assessments, across a diverse range of organisations, QIP understands the day-to-day challenges faced by health and community service providers. We are committed to equipping you with personalised support, tools and resources to prepare for and achieve accreditation.
Benefits of accreditation
Reassures consumers and the local community of an organisation’s commitment to deliver quality-focused services and care.
Reduce business risk
Provides a platform for ongoing review, monitoring and improvement of health services’ systems, processes and culture; this enables risk management and mitigation.
Educating and engaging teams in the process of quality improvement can build a culture of quality among staff.
Offers confidence to stakeholders of the service delivery provided and assists organisations to meet regulatory requirements for funding incentives.
Reflects an organisation’s commitment to continuous quality improvements in systems, processes, policies, culture, risk management and staff management.
Provides opportunities to identify areas for improvement and implement solutions to enhance patient care and service experiences.
How QIP supports organisations
Dedicated and personalised support
QIP Client Liaison team - QIP has a team of professionally trained Client Liaison Officers on hand to answer any questions clients may have about accreditation. With expert knowledge of the Standards, evidence requirements and the self-assessment process, QIP’s Client Liaison Officers are dedicated to providing clients with on-going support throughout their accreditation cycle.
QIP’s accreditation hub
The QIP accreditation hub is an online platform tailored to each client’s individual accreditation timelines and framework requirements. It includes a personalised action plan, a resource library and a number of other features to support clients throughout their accreditation journey.
Access to AccreditationPro
QIP’s online self-assessment software, known as AccreditationPro, streamlines accreditation preparation by helping clients determine their organisation’s compliance with an applicable set of Standards.
Access to online resources and education
QIP’s online Education and Resource Library, known as QbAY, provides clients with access to a range of practical, informative and customisable resources to support organisations in complying with the relevant industry Standards.
Regular news and e-newsletters
Stay up-to-date with industry and organisational news, helpful tips and your standards information with QIP communications including periodical e-newsletters advising of any changes to processes, systems, standards or evidence requirements are released.
Highly trained assessment teams
QIP’s Assessors are highly trained and qualified peer assessors who work across the Australian health, community and human services sectors. Our team will share their knowledge and support organisations through the accreditation assessment.
Celebrating the achievement of accreditation
Achieving QIP accreditation takes dedication, team work and a commitment to continuous quality improvement. When organisations achieve their accredited, certificated or verified status, they are provided with their own 'Promotional Toolkit' filled with a number of materials to celebrate and promote this achievement. The QIP Accredited Symbol is one way consumers and local community can be reassured that an organisation has been recognised for their commitment to delivering a safe and quality-focused service.