New IHACS Module to simplify assessment for Multi-Purpose Service providers

08 October 2025

From 1 November 2025, when the Aged Care Act 2024 is expected to take effect, providers delivering services under the Commonwealth’s Multi-Purpose Services (MPS) program will be required to register with the Aged Care Quality and Safety Commission (the Aged Care Commission) and meet strengthened Aged Care Quality (ACQ) Standards. To meet these requirements, MPS…

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QIP seeking expressions of interest for Independent Director to join the QIP Board

23 September 2025

Quality Innovation Performance Limited (QIP) is seeking expressions of interest for an Independent Director to join our Board. This is a unique opportunity to contribute to the governance of a not-for-profit organisation that supports more than 15,000 health, community and human service providers nationwide. As part of the AGPAL Group, QIP’s purpose is to improve…

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Digital Mental Health Standards Updates

12 September 2025

The Australian Commission on Safety and Quality in Health Care (the Commission) has released a series of new resources and updates corresponding to the National Safety and Quality Digital Mental Health Standards (Digital Mental Health Standards). These updates are designed to make assessment processes more efficient, support service providers to better meet accreditation requirements, and…

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How long does a NDIS verification audit take? Here’s what you need to know

12 August 2025

One of the most common questions we receive from prospective NDIS verification audit clients is: “How long will the audit take?” It’s a fair question and one that deserves more than a generic answer because there are a couple of different – but equally valid – ways we could answer it. What is for certain…

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QIC Health and Community Service Standards: Update on the 8th Edition

07 August 2025

The development of the QIC Standards 8th Edition is now in its final stages following an extensive consultation process with clients, assessors and stakeholders. The upcoming 8th Edition will continue to uphold a strong focus on person-centred, safe, and quality-driven service delivery, while introducing a stronger emphasis on sustainability, cultural responsiveness, and digital inclusion to…

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Leading with pride: How Brisbane South PHN is embedding inclusion across the healthcare system

28 July 2025

What does it take to create a health system where every person feels safe, welcome and respected? For Brisbane South PHN (the PHN), the Rainbow Tick accreditation process provided an opportunity to build stronger systems, empower staff, and enhance the organisation’s ability to support LGBTIQA+ communities with care and intention. Brisbane South PHN is one…

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Understanding Clinical Care Standards in conjunction with your NSQHS Standards requirements 

10 July 2025

The Clinical Care Standards developed by the Australian Commission on Safety and Quality in Health Care (the Commission) provide consistent guidance on best practice for specific conditions, or health pathways. They aim to reduce any unwarranted variation to support safer, high-quality care by describing the care that people can expect to be offered for a…

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Strength, Vision and Legacy: Celebrating Aboriginal Community-led impact

09 July 2025

NAIDOC Week 2025 National Aborigines and Islanders Day Observance Committee (NAIDOC) Week is held every year to recognise and celebrate the history, culture and achievements of Aboriginal and Torres Strait Islander peoples across Australia. In 2025, this date marks a significant milestone with NAIDOC being a time of national observance and advocacy for 50 years.…

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Building the future: Aboriginal strength and vision through community leadership

07 July 2025

NAIDOC Week 2025 National Aborigines and Islanders Day Observance Committee (NAIDOC) Week is held every year to recognise and celebrate the history, culture and achievements of Aboriginal and Torres Strait Islander peoples across Australia. In 2025, this date marks a significant milestone with NAIDOC being a time of national observance and advocacy for 50 years.…

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Becoming an NDIS registered provider: what’s involved and why it matters

20 June 2025

Do you need to register as an NDIS provider? Some providers must be registered, while others can choose to register. When is registration mandatory? You must be an NDIS registered provider if you Want to work with NDIA-managed participants (participants who have their funding managed by the NDIA). Provide specialist services, such as: Specialist Disability…

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