Strengthening mental health systems across primary care

Mental health care across primary healthcare continues to evolve. General practices, pharmacists, allied health professionals, community organisations and digital providers are delivering increasingly integrated, accessible and responsive models of care. 

As services expand, strong governance and quality systems become essential. They provide the structure that enables safe, person-centred and coordinated mental health support across disciplines, settings and delivery modes. 

For many organisations, accreditation against the RACGP Standards forms the foundation of clinical governance within general practice. As services strengthen their mental health response or operate within multidisciplinary models, additional accreditation pathways can further enhance accountability, integration and sustainable service delivery. 

QIP provides accreditation across a range of frameworks relevant to contemporary mental health care: 

• National Safety and Quality Mental Health Standards for Community Managed Organisations (NSQMHCMO Standards)
  Supporting safe, accountable and high-quality digital mental health service delivery.
   
• National Safety and Quality Digital Mental Health (NSQDMH) Standards 
  Supporting safe, accountable and high-quality digital mental health service delivery.
   

• National Safety and Quality Primary and Community Healthcare (Primary and Community Healthcare) Standards  
  Designed for primary and community healthcare organisations, including allied health providers delivering coordinated, team-based care.
   

• QIC Health and Community Services (QIC) Standards 8th Edition
  An organisation-wide framework supporting leadership, governance, risk management and continuous improvement across multidisciplinary and community services.
   

• RACGP Standards for General Practices (delivered via AGPAL)  
  Supporting clinical governance, risk management and the development of effective systems that enable teamwork, continuity of care and improved patient outcomes. 

Through our accreditation offerings and personalised support, QIP helps health services strengthen governance foundations, align multiple standards efficiently and embed sustainable quality improvement systems. Our approach is practical and outcomes-focused, supporting organisations to build capability and clarity as they enhance care, safety and service delivery. 

When strong systems are in place, services are well positioned to deliver meaningful improvements in mental health care and achieve better outcomes for the communities they serve. 

Explore the right accreditation pathway for your service. Contact our team for a personalised discussion about strengthening your mental health and multidisciplinary offerings:

P: 1300 888 329  l  E: info@qip.com.au